General conditions

INTRODUCTION

These booking conditions are part of the tourist rental contract between you and

ALBERT VILLAS ALCOSSEBRE, S.L.

CALLE COLON, 15 A, BAJO, EDIF. BARLOVENTO,

ALCOSSEBRE, 12579,

CASTELLON

CIF: B-12415683

Registro mercantil de CASTELLON Tomo 810 Libro 377 DE LA SECCION GENERAL, FOLIO 129, HOJA Nº CS – 10373, inscripción 1ª

 

RESERVATION, CONFIRMATION, AND PAYMENT CONDITIONS.

Our company policy is to rent during the summer season from Saturday to Saturday, minimum stay one week.

To confirm your reservation, you will be asked to pay in advance a 30% from the total of the booking (via bank transfer). If the transfer is not paid in time, the company reserves the right to cancel the booking request without previous warning.

 

SERVICES INCLUDED IN THE PRICE:

Electricity, water, gas, bed linen and initial cleaning

EXTRAS

Travel cot: 30 Euros/ week

Baby chair: 30 Euros/ week

 

ARRIVAL AND DEPARTURE

Lodging keys will be collected at the following address:

ALBERT VILLAS ALCOSSEBRE, S.L.

CALLE COLON, 15 A, BAJO, EDIF. BARLOVENTO, ALCOSSEBRE, 12579, CASTELLON

TEL.: 0034 964 414 467

Your entry time into your apartment is between 16:00 and 19:00. If you cannot arrive at your apartment between these hours then please contact the letting department in advance.

Please remember to vacate the property by 10:00 am on the day of your departure.

 

CANCELLATION OF THE CONTRACT BY THE CLIENT

In case of a booking cancellation, there will be no refunding of the initial payment of 30% and the client will be subjected to pay the following fees:

a) For cancellations up to 30 days before your arrival, there will be a penalty of 10% from the total of the booking.

b) Between 29 and 7 days before your arrival you will be charged 50%.

c) Less than 7 days, you will be charged at 100%.

If the clients leave voluntarily before the end of their stay they will not be refunded any costs.

 

CHANGES BY THE COMPANY

If the accommodation cannot be occupied due to unforeseen reasons, (not attributable to Albert Villas) the letting company has the right to substitute the original accommodation by other property with the same or superior characteristics, without any additional payment.

 

DEPOSIT

There is a breakage deposit of 100 € that must be paid at the key collection. The deposit will be refunded on departure if there are no breakages.

 

PRIVACY POLICY

We are committed to protecting your privacy. We do not sell, trade, or rent your personal information to others. In agreement of the Organic Law 15/1999 of December 13th on the Protection of Personal Data ("LOPD"), we inform you that your personal information will be held within the company’s database, and used for administrational purposes connected with our business activities. As a customer you have the right to access, change, cancel and oppose any of your personal information